How do you handle it when the group behind you hits into your group?

I played on Wed. and the course was mobbed. Play was very slow.

We had to start on the back 9. After waiting on a group we played 10. Waited on 11 then teed off.

 Its a slight dogleg left par 5…..very tight with trees. The group behind us hit into us. I gave them the benifit that they didnt see us. On 15 they teed off into us while we  stood in the fairway and waited for the green to clear.

 I was furious. I yelled a few choice words at them then continued play. Well we waited by the green for them. 18 to 19 year old punks.They said they were sorry but it could have got ugly if they said the wrong thing. 

What is the best way to handle this situation in the future ?

I probably would've done the same thing you did. If they did it on purpose they definitely should've been called out on it.

Just call the marshall.  I heard similar stories where (not to stereotype age) some high school kids were hitting into the group in front of them and were then seen laughing on the tee.  If I was the one being hit into, I would have personally threatened the little punks and waited for them in the parking lot, but the person that told me this story just called the pro shop and the marshall came out.  He asked them what happened, and then promptly kicked them off the course with no refund.

Borya said:

Question for all. How would you handle the following situation: Group ahead of you seems to purposely slow the play down. there are no marshalls (rangers). they ignore your comments about speeding up the pace.

Call the pro shop and they'll send someone out there.  If the pro shop refuses, then threaten the pro shop that you will take matters into your own hands (don't actually do it though).  I'm sure they'll send someone out there quick.  As a paying customer, you have the right to force the course employees/marshalls to make sure you have an enjoyable experience.  If they refuse, write a letter to the owner and demand a refund. 

Hitting into the group in front of you will solve nothing.  They may even decide to play slower.  The golf course stands to lose your business and the business of all the groups behind you if they don't do anything about it.

I'm from Hawaii, and my dad once played a round with his buddies.  In front of them were a bunch of Japanese tourists who were taking pictures on almost every green and were backing play up.  The marshall was called out, and told them nicely to pick up play, but they still played slow.  My dad called the marshall out again on about the 14th hole, and the Marshall appologized, gave them certificates for another free round if they would just be patient as they finished the last few holes.  Turns out the Japanese tourists showed up to the golf course with nothing and spent over 10K on all new clubs, shoes, bags, balls, etc at the pro shop.  Needless to say, the marshall wasn't going to yell at them.

Yeah.  I know what you mean.  Our municipal courses are like that too.  We have one course that is consitantly ranked in the top 10 busiest courses in the nation.  The semi-private courses we have will cater to the customer though.  Because they aren't guaranteed to be busy.  But I can imagine in New York where the golf season isn't all year, it can get pretty busy.